Privacy Policy

1. Introduction

Welcome to QuickLink Legal Services. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our notary public and legal documentation services in the United Arab Emirates.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Identity Information: Full name, date of birth, nationality, passport/ID numbers
• Contact Information: Email address, phone number, mailing address
• Document Information: Copies of documents submitted for notarization, attestation, or legal translation
• Payment Information: Billing address, payment method details (processed securely through our payment providers)
• Service Information: Details about the services you request, preferences, and special instructions

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide notary public, document attestation, legal translation, and other legal services
• Communication: To contact you regarding your orders, appointments, and service updates
• Payment Processing: To process payments and prevent fraud
• Legal Compliance: To comply with UAE laws, regulations, and legal obligations
• Service Improvement: To analyze usage patterns and improve our services
• Marketing: To send you promotional materials about our services (with your consent)
• Record Keeping: To maintain accurate records as required by UAE notary and legal regulations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

4.1 Government Authorities

UAE government departments and embassies for document attestation and legalization purposes.

4.2 Service Providers

Third-party service providers who assist us in:

• Payment processing
• Document translation services
• Courier and delivery services
• IT and cloud hosting services
• Customer support services

4.3 Legal Requirements

We may disclose your information when required by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure servers with firewall protection
• Access controls and authentication
• Regular security audits and updates
• Employee training on data protection
• Physical security measures for document storage

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. In accordance with UAE regulations for notary and legal services, we maintain certain records for:

• Notarized documents: Minimum 10 years
• Transaction records: 7 years
• Customer communications: 5 years
• Marketing data: Until withdrawal of consent

7. Your Rights

Under UAE law and data protection regulations, you have the right to:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Object: Object to processing of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at: info@quicklink.ae or call +971505921317 / +971542485508 / +97143939001.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Personalize content and advertisements
• Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the UAE. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.