Terms & Conditions

1. Agreement to Terms

These Terms and Conditions Terms constitute a legally binding agreement between you and QuickLink Legal Services Company regarding your use of our notary public, document attestation, legal translation, and related legal services in the United Arab Emirates.

By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

2. Our Services

QuickLink Legal Services provides the following services in accordance with UAE laws and regulations:

• Notary public services and document notarization
• Document attestation and legalization
• Legal translation services (Arabic-English and vice versa)
• Power of Attorney preparation and notarization
• Company establishment and business setup assistance
• Golden Visa application support
• Will preparation and notarization
• Legal declarations and affidavits
• True copy certification
• No Objection Certificate (NOC) services

3. User Obligations

When using our services, you agree to:

• Provide accurate, current, and complete information
• Submit genuine and valid documents
• Comply with all applicable UAE laws and regulations
• Not use our services for any illegal or fraudulent purposes
• Pay all fees and charges as agreed
• Respond promptly to our requests for information or documents

4. Fees and Payment

4.1 Service Fees

All service fees are quoted in UAE Dirhams (AED) and are subject to change. Current fees are available on our website or upon request.

4.2 Payment Terms

• Payment is required before service delivery unless otherwise agreed
• We accept cash, credit/debit cards, and bank transfers
• All government fees and third-party charges are additional
• Quotes are valid for 30 days unless otherwise stated

4.3 Refund Policy

Refunds are provided only in cases of service non-delivery due to our fault. Government fees and third-party charges are non-refundable. Refund requests must be submitted within 7 days of service completion.

5. Service Delivery and Timelines

• Standard Processing: 3-5 business days
• Express Processing: 1-2 business days (additional fees apply)
• Urgent Processing: Same day (subject to availability)

Timelines are estimates and may vary based on government processing times, document complexity, and completeness of submitted documents. We are not liable for delays caused by third parties or circumstances beyond our control.

6. Document Requirements

Clients must:

• Provide original documents or certified copies as required
• Ensure documents are valid and not expired
• Submit clear, legible copies for translation or attestation
• Provide all necessary supporting documents
• Verify accuracy of translated or notarized documents upon receipt

We reserve the right to refuse service if documents are incomplete, illegible, or suspected to be fraudulent.

7. Limitation of Liability

To the maximum extent permitted by UAE law:

• Our liability is limited to the fees paid for the specific service
• We are not liable for indirect, consequential, or incidental damages
• We are not responsible for government rejection of documents
• We do not provide legal advice unless specifically agreed
• We are not liable for delays caused by third parties

8. Confidentiality

We maintain strict confidentiality of all client information and documents. However, we may disclose information when:

• Required by UAE law or government authorities
• Necessary for service delivery (e.g., to translation partners)
• Authorized by the client in writing

9. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of QuickLink Legal Services and protected by UAE and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

10. Cancellation and Termination

10.1 Client Cancellation

Clients may cancel services:

• Before work commences: Full refund minus processing fees
• After work commences: No refund, but you may reschedule
• Consultation bookings: Cancel up to 24 hours in advance

10.2 Our Right to Refuse/Terminate

We reserve the right to refuse or terminate service if:

• Documents appear fraudulent or suspicious
• Client provides false information
• Service would violate UAE laws
• Client exhibits abusive or threatening behavior

11. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through:

1. Good faith negotiations between parties
2. Mediation through a mutually agreed mediator
3. Arbitration in accordance with UAE Arbitration Law
4. Litigation in the courts of Dubai, UAE (as a last resort)

12. Force Majeure

We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, pandemics, or system failures.

13. Website Terms of Use

When using our website, you agree not to:

• Attempt to gain unauthorized access to our systems
• Introduce viruses, malware, or harmful code
• Use automated systems to access the website
• Copy or reproduce website content without permission
• Impersonate another person or entity

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any legal action related to these Terms or our services must be brought in the courts of Dubai, UAE.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.